Susan Jenner, BACP

Susan Jenner welcomes people who are feeling overwhelmed by stress, anxiety, low mood, grief or relationship strain. She introduces a calm, straightforward style and focuses on small, practical steps that make daily life easier. Susan says people already have strengths to build on and aims to help them use those strengths to move forward.

She works in an integrative way, mixing client-centred listening with techniques from cognitive behavioural therapy and mindfulness. Acceptance and Commitment Therapy (ACT) and attachment-based ideas also shape her work. Sessions tend to focus on what a person wants to change and on realistic ways to get there.

Susan has worked in a charity offering affordable counselling, supported university students, and run a independent practice. She brings 16 years of experience to her work and is registered with the British Association for Counselling and Psychotherapy, listed as BACP.

In appointments she emphasises collaboration. She listens to each person’s story, helps identify unhelpful patterns, and suggests practical exercises to practise between sessions. That might include simple mindfulness tasks, thought-challenging exercises, or values-based actions from ACT.

People come to Susan for many concerns, including trauma and abuse, grief, eating and sleeping problems, addictions, parenting strain, work stress, and mood conditions such as depression and bipolar. She also supports those coping with long-term illness, carer stress, and life transitions.

How Susan’s approaches work well online

Many of Susan's methods translate well to remote work. Cognitive behavioural therapy (CBT) focuses on spotting unhelpful thoughts and testing new behaviours, which suits structured sessions and practical home tasks. Acceptance and Commitment Therapy (ACT) helps people clarify their values and take small actions that matter to them; it uses simple exercises and goal-setting that work between sessions. Mindfulness therapy teaches brief attention and breathing practices to reduce reactivity and improve sleep and stress management.

Finding the right approach is part of the therapeutic process. Susan will work together with each person to agree what feels most helpful. That means checking goals, trying techniques, and adjusting the plan if something is not fitting the person's needs or preferences.

The practical advantages of online therapy can include fitting sessions into a busy day and carrying out short between-session tasks more easily. If you would like to know which session formats are available with this counsellor, please confirm current options before booking. Many people appreciate that remote work can make it easier to schedule regular check-ins and to practice skills in real life between sessions.