Mark Callaway, BACP

Mark Callaway helps people feeling overwhelmed by loss, trauma, relationship problems, anxiety or addiction. He is based in the United Kingdom and has a BACP accreditation. He writes plainly and meets people where they are.

He has around 15 years of direct counselling experience and many more years working with complex trauma. That background means he is used to supporting people through difficult life changes and crisis moments. He brings steady, practical support rather than abstract theories.

Sessions can be short or long term and are offered at varying times, often in the evenings. Mark uses a mix of face-to-face meetings, walking therapy, video calls, telephone sessions and instant messaging to accommodate different needs and routines. Clients and he agree what works best for them.

His work draws on approaches such as Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Emotionally-Focused Therapy, alongside attachment-based and client-centred ways of working. He adapts these methods to each person rather than following a fixed formula.

Mark has experience across many settings including residential childcare, safeguarding, domestic abuse and community mental health. He often coordinates with GPs, hospitals, schools and social care when that helps a person’s progress.

People contact him about grief, depression, stress, relationship and intimacy issues, parenting and family concerns, ADHD, eating and sleeping difficulties, chronic illness and many other struggles. He aims for clear, practical steps and a collaborative working relationship.

How his approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) focuses on helping people notice painful thoughts and feelings and commit to actions that matter to them. It can help with anxiety, depression and making life changes. Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and behaviour and introduces small, practical experiments to test new ways of coping. It often helps with stress, low mood and sleeping or eating problems. Emotionally‑Focused Therapy (EFT) centres on the quality of important relationships and helps people identify and express core emotions to improve connection and closeness.

Finding the right way of working is part of the process. He will talk with each person about their goals and preferences and decide together which approaches to try. That collaborative start helps tailor sessions to what the client needs right now.

Online work can make therapy easier to fit into busy lives. It can reduce travel, allow evening appointments, and offer shorter check‑ins when needed. This therapist’s advertised formats include video, telephone and instant messaging among others; please confirm the exact session options before booking so you know what will be offered.