Lisa Kelley, BACP

Lisa Kelley has worked in counselling for 20 years and holds BACP accreditation. She focuses on helping people who feel stuck by offering a steady, respectful presence and practical conversation. Her approach aims to make thinking and feeling clearer so clients can take the next small step forward.

Clients commonly come with stress, anxiety, trauma, grief, low self-esteem, depression and addictions. Lisa also supports people dealing with relationship and intimacy issues, parenting strain, sleep and eating concerns, career stress and ADHD. She has additional experience with adoption and foster care matters, ageing and caregiver strain, chronic illness, body image and kink-informed issues.

Sessions centre on the person rather than a fixed protocol. Lisa listens without judgement and follows each person’s pace. Together they shape what to focus on and test practical ways to manage feelings and everyday problems.

Her style is calm, direct and compassionate. She uses straightforward language and helps people name patterns that cause difficulty. When appropriate, she works through coping tools, problem-solving steps and ways to rebuild self-confidence.

People who benefit are often those ready to try a different way of approaching old problems. Lisa offers a thoughtful, long-term perspective while attending to immediate difficulties. To start, clients select the Start Therapy button and complete a short matching questionnaire before scheduling a session.

Client-Centred Care and Online Counselling

Client-Centred Therapy places the person’s experience at the heart of the work. The counsellor listens carefully and mirrors back what she hears so people feel understood and can explore difficult feelings. This approach helps with anxiety, low self-esteem, grief and relationship or intimacy concerns by creating space to make sense of emotions.

Her method emphasises collaboration. She will work with each client to decide what feels most helpful, tailoring how sessions go based on needs, goals and preferences. Finding the right fit is part of the process and she encourages open conversation about what is working and what should change.

If you are considering online therapy, confirm the current session formats before booking since the biography does not list them. Online work can make it easier to fit sessions into a busy week, reduce travel time and allow shorter check-ins when life is hectic. It can also help people access a counsellor when geographic distance would otherwise be a barrier. Registered or accredited professionals, including counsellors who use client-centred approaches, can adapt their work so it remains focused on your daily challenges and practical coping strategies.