Raphaella Heaven, BACP

Raphaella Heaven offers warm, person-centred counselling that focuses on each person as an individual. She uses Client-Centred Therapy to create an open space where clients can talk through stress, anxiety, relationship strains, grief and other difficult feelings. Raphaella is based in the United Kingdom and brings five years of professional experience to her work.

Her style is respectful and sensitive. She adapts the conversation and the plan to suit each person's needs. She often uses creative aids such as pictures, music and timelines to help people name and process their experiences. Clients are asked to bring paper and coloured pencils or felt-tip pens for sessions when creative work is helpful.

Raphaella has supported people with trauma and abuse, sexual assault and abuse, and self-harm concerns. She also works with those facing cancer, hospice and end-of-life questions, and codependency. Other areas she focuses on include loneliness, social anxiety, midlife crises and challenges around intimacy and parenting.

Her approach aims to empower people to make changes and to find hope. Sessions are tailored so people set the pace and direction. Raphaella speaks English and is registered with the BACP, which is shown as BACP in her credentials.

If you are considering counselling, she asks you to bring simple art materials and to be ready to shape the work together. To begin, users follow the site process to match with her and schedule sessions.

How client-centred therapy adapts to online work

Client-Centred Therapy focuses on providing a non-judgemental space where the person leads the conversation and the therapist responds with empathy and understanding. This approach helps with anxiety, depression, relationship concerns, grief and trauma by allowing people to explore feelings at their own pace.

Raphaella also uses creative methods such as pictures, music and timelines to help make emotions clearer. In practice this might mean using drawing or timelines to find words for difficult experiences, or listening to music to identify emotional themes. These tools can help when talking alone feels hard or when memories are confusing.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels useful, and they will shape sessions together. That collaborative process helps decide which techniques and pace suit each person best.

The original biography did not specify which online session formats are offered, so please confirm available options before booking. Online counselling can make it easier to fit sessions into a busy week, reduce travel time, and allow a shorter check-in when needed. It also means creative exercises can be shared in different ways during a session, helping the work continue between meetings.