Nicola Heaps, BACP

Nicola Heaps helps people facing stress, anxiety, relationship strain, grief and parenting challenges. She supports those coping with major life changes, trauma and abuse, and issues around intimacy, anger and low self-esteem. Nicola also works with people dealing with compassion fatigue and depression. She is a registered member of the British Association for Counselling and Psychotherapy, BACP.

Nicola uses a person-centred style that focuses on the individual sitting opposite her. She aims to create a calm space where people can talk without being judged. Sessions are tailored to the person’s needs and pace, with practical conversation about what is helping and what is not.

Alongside a client-centred way of working, she draws on solution-focused ideas. That means keeping an eye on small, achievable steps that make daily life easier. These steps are shaped around the goals the person brings to therapy.

Her background includes supporting people through bereavement, including loss through suicide and the death of a child, and providing end of life and life-limiting illness support. Nicola also addresses family and parenting concerns such as blended family dynamics and adoption or foster care impacts.

Nicola has three years of experience in counselling practice in the United Kingdom. She welcomes straightforward conversations about what someone needs and how therapy might help. To begin, readers are asked to use the site's Start Therapy process to match and book sessions.

How Nicola’s approaches guide online therapy

Client-Centred Therapy focuses on the person’s own priorities. The therapist listens without judgement and helps the person make sense of how they feel. This approach is useful for grief, anxiety, low self-esteem and difficult life changes.

Solution-Focused Therapy looks for small, practical steps that lead to change. Conversations aim to identify what is already working and build on those strengths. It can be helpful when someone wants focused, goal-driven progress in areas like relationships, parenting and coping with stress.

Choosing the right approach is part of the work together. Nicola will collaborate with the person to decide which methods suit their goals and preferences. She adjusts the way she works as needs become clearer over time.

Session formats are not detailed in the biography, so please confirm available options before booking. Online therapy can make it easier to fit sessions into everyday life, for example by reducing travel time or allowing a shorter check-in during a lunch break. It can also suit people who prefer speaking rather than travelling to an appointment. Registered or accredited professionals, including therapists, often use online work to offer flexible access while keeping therapeutic focus and practical support.