Luisa Prosser, BACP

Luisa Prosser is a BACP counsellor working in the United Kingdom with 15 years of experience. She introduces herself simply and calmly, helping people who are feeling overwhelmed by anxiety, stress, depression and life changes. She offers a listening space where people can begin to make sense of difficult feelings and decide on next steps.

Luisa has spent recent years working online and in independent practice with adults on a range of issues. She has supported people through relationship difficulties, separation and divorce, grief, addiction and work-related stress. She also has experience helping clients with sleep problems, anger, low self-esteem and career concerns.

Earlier in her career Luisa worked with people who have ADHD, autism and other special educational needs. She helped them to understand diagnoses, spot strengths and build confidence for education and future choices. She has also supported people questioning their sexual or gender identity who wanted a space to reflect and plan steps forward.

Her training has a psychodynamic foundation, and she also uses cognitive behavioural ideas, solution-focused work, art therapy and mindfulness techniques when helpful. Sessions begin by looking at what you want to change and setting practical goals together. Luisa aims to build trust through listening with empathy and respect.

The first meeting is a chance to get to know each other, look at the reasons for coming and agree what therapy might achieve. She works collaboratively and tailors the approach to each person’s needs.

How therapeutic approaches shape online work

Client-Centred Therapy focuses on listening and empathy. It gives the person space to lead the conversation while the counsellor reflects understanding and supports self-directed insight. This approach helps when someone needs a calm, non-judgemental place to talk through worries.

Cognitive Behavioural Therapy, or CBT, looks at patterns of thought and behaviour and how small changes can reduce distress. It is useful for anxiety, low mood, sleep difficulties and tackling unhelpful routines with practical exercises and short-term tasks.

Finding the right approach is part of the work together. The therapist will discuss options and decide collaboratively which methods fit the client’s aims, needs and preferences. That may mean blending listening-led work with more structured CBT tools or brief solution-focused steps.

If you plan to try online therapy, confirm the available session formats before booking. The practical benefits can include fitting sessions around work or family commitments, avoiding travel time and choosing a quieter moment for a check-in. Some formats can be easier when bandwidth is limited or when a shorter, phone-based check-in is helpful, so double-check what the therapist currently offers and schedule to suit your routine.