Lucy Palmer, BACP

Lucy Palmer is a professional counsellor practising in Scotland. She welcomes new clients and aims to make the first steps into counselling straightforward and gentle. Her approach is affirming of LGBT identities and centred on building a trusting relationship.

Lucy offers a calm space to talk about difficulties such as anxiety, stress, depression and grief. She also supports people dealing with relationship strains, career pressures, sleep and eating concerns, and issues around addiction. Sessions are intended to help people reconnect with resilience and gain lasting insight.

Her background includes a Higher National Diploma in Counselling, experience as a counsellor, volunteer listening work and time as an online peer supporter. She is registered with the British Association for Counselling and Psychotherapy, shown as BACP.

Lucy uses a person-centred style and draws on a range of counselling ideas to suit each person. She names Humanistic, cognitive-behavioural, psychodynamic and pluralistic influences, while keeping the therapeutic relationship at the core of the work.

Practical details are kept simple. Sessions are offered in English and she works with clients in the United Kingdom. Online options are available on set days, and booking starts via a short match questionnaire and scheduling step.

Client-centred care and online counselling

Lucy uses Client-Centred Therapy as the main framework, which means sessions focus on listening, acceptance and helping people find their own solutions. This approach suits issues like anxiety, stress, identity concerns and low self-esteem because it emphasises understanding the person's experience.

She also integrates ideas from cognitive-behavioural and psychodynamic approaches when they fit the client's needs. Cognitive-behavioural ideas can help with clear patterns such as sleep or anxious thinking, while psychodynamic ideas can be useful when exploring repeating relationship patterns. These are used to support the core person-centred work rather than replace it.

Finding the right approach is something the therapist will do together with the client. She will talk through options, try things out, and adjust the focus based on goals and how the client responds. That collaborative process is part of the therapy itself.

The biography notes that Lucy offers live sessions by video call, telephone and messaging on specific days, so confirm the current session options when you book. Online work can make it easier to fit appointments around work or family time, reduce travel, and allow shorter check-ins when needed. Registered or accredited professionals and therapists commonly use online sessions to keep therapy practical and accessible.