Hayley Edwards, BACP

Hayley Edwards is a counsellor who trained in systemic therapy and works from a person-centred stance. She draws on three years of practice to help people untangle relationship patterns and navigate difficult feelings. Hayley aims to create a calm, non-judgemental space where people can talk about what matters most to them.

Hayley describes systemic work as relational - it looks at how people interact with others, not only their internal feelings. She often focuses on communication, repeated patterns and how those shape day-to-day life. This can help when concerns link to partners, family dynamics or other close relationships.

Her main approach is person-centred therapy, which means the conversation follows the person and their priorities. She will also draw on other evidence-based techniques when they seem helpful for a particular issue. The style is practical and attentive rather than directive.

Hayley has worked with people facing depression, anxiety and bereavement, among other challenges. She is comfortable talking about sensitive or painful topics and aims to offer sensitive, intuitive support. She continues training to keep her skills current.

People usually come to talk about stress, parenting strains, identity and intimacy concerns, addictions, eating issues, anger or major life changes. Hayley encourages people to notice their own resources and to work at a pace that suits them.

How Hayley’s approaches translate to online therapy

Hayley works mainly from a person-centred approach and uses systemic, relational ideas. Person-centred therapy involves listening closely to what the person wants to discuss and following their priorities. It can help people clarify feelings, make choices and build on their own strengths. Systemic work looks at patterns between people and how interactions influence wellbeing, which can be useful when relationship habits or family dynamics are part of the concern.

Finding the right way of working is part of the therapy process. The counsellor will discuss different approaches with the person and decide collaboratively which techniques and pace suit their needs and goals. This means methods can be adjusted as understanding grows and circumstances change.

The biography does not list which online session formats are offered, so confirm the available formats before booking. In general, online work can make it easier to fit sessions into a busy week, reduce travel time and allow for brief check-ins when needed. Some people find phone sessions helpful for lower bandwidth or when they prefer not to be on camera, while video sessions can support face-to-face style conversation. Registered or accredited professionals adapt their approach to make sessions useful in an online setting and to match practical needs.