Charlotte McKenna, BACP

Charlotte McKenna offers support for people dealing with stress, anxiety, depression and relationship difficulties. She helps with grief, parenting strain, problems with self-esteem and coping with life changes. People also bring issues such as addiction, trauma and abuse, sleep problems, anger and career concerns.

She works in a person-centred way and places the client at the heart of the work. That means she listens with empathy and follows each person’s pace, helping them notice strengths and make changes that feel right. Charlotte holds a BACP credential, which she uses as part of her professional framework.

Her approach is straightforward and practical. Sessions focus on talking through what matters now and finding steps that fit daily life. She pays attention to how past experiences affect present feelings and relationships, without rushing people through difficult topics.

Charlotte has three years of professional experience supporting adults with a range of concerns. She aims to build a trusting relationship where people feel heard and respected. Progress is paced to each person’s goals and comfort.

People who choose to work with her can expect calm, attentive listening and practical exploration of problems. The work can include making sense of painful events, improving communication, and planning small changes to feel better between sessions.

How her approaches work online

Client-Centred Therapy places the client’s experience at the centre. The counsellor listens closely, reflects what they hear and supports people to find their own answers. This suits people who want a respectful, paced conversation about feelings, relationships and life choices.

Trauma-Focused Therapy attends to the effects of traumatic events on thinking and emotions. It helps people make sense of painful memories and reduce their ongoing impact, often by working carefully through what feels manageable. This approach is used for issues such as abuse, loss and severe stress.

Choosing the right way of working is part of therapy. The counsellor will talk with the person about their needs, goals and preferences, and together they decide which approach to use or combine. This collaborative process can change over time as progress is made.

If you are considering online sessions, confirm the session formats available before booking as options are not specified here. Online work can make it easier to fit therapy into a busy life, allow for shorter check-ins when needed, and reduce travel time. Discuss practical arrangements with the counsellor so sessions match your routine and comfort.