Vivienne Robertson, BACP

Vivienne Robertson is a counsellor with three decades of experience helping people manage stress, anxiety and relationship difficulties. She is a senior accredited member of the British Association for Counselling and Psychotherapy, known as BACP. Vivienne brings a calm, practical style to sessions and focuses on what someone wants to change now.

She spent many years working in agencies such as Relate and the National Health Service, and has also worked extensively in independent practice. That background includes supporting people facing workplace conflict, frontline roles, and the fallout from separation or infidelity. Vivienne uses that experience to help people find clearer ways to cope and relate.

Her training and practice draw on client-centred methods alongside approaches that look at thinking patterns and emotional regulation. She also uses mindfulness-based ideas and relationship-focused work to address communication and intimacy concerns. EMDR and other trauma-focused tools are part of her wider toolkit when they fit the person's needs.

Sessions are framed around practical steps and steady support. Vivienne helps people build new skills for sleep, anger, self-esteem and managing major life changes. She also offers coaching-style help for work stresses and life direction.

Vivienne follows the BACP Ethical Framework in her practice and holds a Master of Science in Mindfulness Studies from the University of Aberdeen. She works in the United Kingdom and carries the professional credential BACP.

How therapeutic approaches transfer to online counselling

Client-Centred Therapy focuses on working at the client’s pace, listening carefully and helping people to make their own choices; online sessions can support this same collaborative tone. Cognitive Behavioural Therapy (CBT) involves spotting unhelpful thoughts and testing new behaviours, which often translates well to focused online sessions with practical exercises. The Gottman Method looks at communication patterns and interactional habits in relationships and can be used to practise new skills and conversations over a series of appointments.

Finding the right approach is part of the work. Vivienne will discuss goals and preferences and help decide which methods to try first. That decision is made together and can change as progress is reviewed.

If you are thinking about online therapy, check the current session options before booking so you know which formats are offered. Many people value fitting sessions around work, taking shorter check-ins, or avoiding travel. Online appointments can make it easier to schedule therapy into everyday life while keeping the focus on practical coping, relationship work and emotional regulation.