Shamma Khatun, BACP

Shamma Khatun is a humanistic counsellor who uses a client-centred way of working. She places the person in the room at the heart of the process and listens carefully to how they see their life. Shamma explains things plainly and aims to build trust so people can talk honestly about difficult feelings.

She has six years of counselling experience in London and has worked in schools, community services and a hospice. That background includes supporting people through bereavement and helping those adjusting after a change of faith. These roles have shaped her understanding of loss, identity and culturally sensitive concerns.

Shamma focuses on bereavement and identity issues that can lead to despair or an existential crisis. She also pays attention to matters that carry shame or taboo in some cultures, such as faith doubts and identity changes. Her work often involves helping people whose problems affect relationships, parenting or everyday functioning.

In sessions she emphasises respect for autonomy and careful listening. Her approach is to follow the client’s pace and reflect back what she hears rather than telling people how to live. That helps people see their own thoughts and feelings more clearly and decide what changes they want.

Shamma is a BACP member, which she follows alongside its ethical framework. She works in English and Bengali and accepts clients from outside the United Kingdom.

How client-centred therapy works online

Client-Centred Therapy places the person’s experience first. The counsellor listens closely, reflects what they hear and supports the client to make sense of their feelings. This approach helps with issues like grief, identity questions, relationship strain and cultural or faith-related concerns by focusing on the client’s own perspective.

The right way of working is often discovered together. The counsellor will talk with the client about their needs, goals and preferences, and then suggest how sessions might proceed. That collaborative conversation helps tailor the sessions to what feels most useful for the individual.

Confirm the available session options before booking, as the biography does not list specific formats. Online work can make it easier to fit therapy around daily life, for example by removing travel time, allowing shorter check-ins during a busy day, or avoiding the need to be on camera if that feels better. Registered or accredited professionals and therapists generally use online sessions to support people who need flexible ways to attend appointments.