Natalie A Smith, BACP, NCPS

Natalie A Smith works with people facing stress, anxiety, trauma and abuse, low self-esteem and depression. She speaks plainly and offers steady support for those trying to find a way forward. She encourages small steps and values the courage it takes to seek help.

Natalie has three years of professional experience and is listed with BACP and NCPS. BACP stands for British Association for Counselling and Psychotherapy and NCPS is noted as a credential on her profile. She uses familiar, person-focused language in sessions and aims to make therapy a practical part of everyday life.

Her approach starts from the idea that clients know their own story best. Sessions focus on the client’s strengths and what is already working. The therapist helps people notice patterns, practise different ways of thinking, and try new responses to difficult situations.

Natalie draws on methods that include attachment-based work, client-centred listening, cognitive behavioural techniques, solution-focused planning and trauma-informed practice. Those tools are used to target stress, anxiety, depression and the effects of past hurt. She works at a steady pace and adapts on the basis of what the person needs.

People can expect direct conversation, practical suggestions and supportive reflection. The aim is clearer thinking, more manageable steps and stronger coping over time.

How these approaches translate to online therapy

Attachment-based work focuses on how early relationships influence current patterns. Online sessions using this approach help people notice how they connect and find new, steadier ways of relating. It can be useful for worries about abandonment and attachment issues.

Cognitive behavioural therapy, or CBT, looks at links between thoughts, feelings and actions. In sessions the therapist helps the person test beliefs and practise small changes that reduce anxiety and lift mood. CBT is often used for stress, panic, low mood and unhelpful thought patterns.

Finding the right method is part of the work together. The therapist will talk with the person about goals and preferences and suggest an approach or a mix of approaches. This collaborative discussion shapes how sessions are run and what techniques are tried.

Online therapy can make it easier to fit sessions around everyday life, such as fitting a check-in during a lunch break or avoiding travel time. It also lets people choose quieter surroundings or shorter formats when that helps them engage. Confirm the current session options with the service before booking so you know how Natalie runs her appointments and which formats are available.