Naghma Ferdos, NCPS

Naghma Ferdos works from a person-centred perspective that keeps the client's experience at the centre of each session. She asks questions, listens closely, and helps people identify small steps that lead to change. Naghma aims to make early conversations direct and calm so people feel able to keep talking.

She uses a mix of approaches to match individual needs, drawing on cognitive behavioural ideas and mindfulness alongside solution-focused techniques. This means sessions may include practical ways to spot unhelpful thoughts, short exercises to stay grounded, and goal-focused planning to move forward. The emphasis is on what people can do between sessions as well as what happens in the room.

Her background includes work within the United Kingdom mental health sector over the past decade, including roles linked with the NHS. That experience has involved supporting people facing stress, anxiety, relationship strain, trauma and abuse, grief, parenting pressures and life changes. She also works with issues such as attachment concerns, codependency and immigration challenges.

Naghma holds NCPS as a professional credential and brings ten years of practice experience to her counselling. She speaks English, Punjabi and Urdu, which can help people who prefer to use those languages during sessions.

To begin, Naghma encourages a step-by-step approach: complete a short matching questionnaire and then schedule according to availability. She explains how small changes add up and supports clients in building practical, manageable plans.

How her approaches translate to online counselling

Client-Centred Therapy focuses on listening and understanding the client's experience. The therapist reflects what she hears and helps people find their own solutions, which can be useful when sorting through relationship concerns or grief.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions connect. Sessions often include simple exercises to spot unhelpful thinking and practical tasks to try between meetings, which can help with anxiety, stress and anger.

Finding the right approach is a collaborative process. The therapist will work with the client to decide which combination of methods will suit their goals and preferences, and she will adjust the approach as progress is made.

Confirm the session formats available before booking, as specific formats are not listed here. Online counselling can make it easier to fit therapy into a busy life, for example by reducing travel time, allowing shorter check-ins during a break, or avoiding the need to be on camera when that helps. Registered or accredited professionals commonly use online work to reach international clients and to offer flexible scheduling that suits everyday routines.