Helana Pennell, BACP

Helana Pennell is a counsellor who believes each person knows their own story best. She supports people who want to make changes and build on their strengths. Helana sees taking the first step as an act of courage and offers steady support through that process.

She has three years of experience and holds BACP accreditation, which is listed as BACP in her profile. Helana uses a Client-Centred Therapy approach that focuses on listening and responding to what matters most to the person in front of her.

In sessions she prioritises clear communication and practical ways to manage everyday worries. Common concerns she helps people with include stress, anxiety, relationship and family worries, low self-esteem, and coping with life changes. She also pays attention to caregiver stress, communication problems, and feelings like guilt, shame or isolation.

Her style is collaborative and paced to the individual. Conversations aim to make difficult feelings easier to understand and to find small, manageable steps forward. She helps people build self-love and practice forgiveness when that is important to their goals.

Helana works in the United Kingdom and offers therapy in English. To begin, visitors can use the Start Therapy button and complete a short matching questionnaire before scheduling according to the therapist's availability.

How client-centred work adapts to online counselling

Client-Centred Therapy focuses on listening carefully and responding to the person's experience. The counsellor offers empathic understanding and reflects what is said, which helps people feel heard and begin to make sense of strong emotions. This approach is often used for worries like anxiety, stress and relationship difficulties.

The collaborative nature of Client-Centred Therapy means the counsellor and client choose goals and the pace together. Finding the right approach is part of the work, and the therapist will discuss what feels most helpful based on needs, goals and preferences. This makes it easier to adjust methods as therapy progresses.

Practical benefits of online therapy include fitting sessions into a busy week and reducing travel time. It can make regular check-ins simpler and allow people to schedule appointments around work or caregiving. Because the biography does not specify which session formats are provided, please confirm the available options before booking so you know what to expect.