Donna Hay, BACP

Donna Hay helps people who are dealing with stress, anxiety, grief, depression and intimacy-related worries. She also supports people facing addictions and sexuality-related concerns, including issues around porn use, sex addiction and sexual dysfunction. Donna is based in the United Kingdom and has three years of professional experience. She holds BACP standing, which is shown as BACP in her credentials.

Donna aims for a respectful and compassionate approach in sessions. She tailors conversations and any agreed plan to each person's situation. Sessions are practical and direct, with room to talk through feelings and make small, manageable changes.

People bring differing concerns about relationships, identity and sexual expression, and Donna addresses these without judgement. She is familiar with BDSM, kink and alternative sex culture and will discuss those topics openly when relevant. The emphasis is on understanding what matters to the individual and working at a pace they find comfortable.

When addressing addictive behaviours Donna focuses on identifying patterns and building strategies to reduce harm and improve daily routines. For grief and loss she offers space to process what has happened and to find ways forward that suit each person.

Donna encourages anyone thinking about therapy to take the first step. To begin, clients use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Approaches that guide online work

Donna uses evidence-based therapeutic techniques tailored to each person's needs. One common approach focuses on identifying unhelpful patterns and replacing them with practical, manageable alternatives; this helps with anxiety, stress and addictive behaviours by giving clear steps to try. Another approach centres on talking through difficult emotions and memories at a steady pace, which can be useful for grief, loss and intimacy-related concerns as it creates space to understand and adjust to change.

Finding the right approach is part of the work. The therapist will discuss options together, try different ways of working and adjust methods based on the client's goals and preferences. This is a collaborative process aimed at finding what feels most useful for the individual.

Practical benefits of online therapy can include fitting sessions into a busy week and reducing travel time so people can prioritise care. If you prefer a shorter check-in or a session without video, confirm available formats before booking as the biography does not list formats. Discussing which ways of meeting suit everyday life is a normal part of the first steps with the therapist.