Dr. Caroline Norman, BACP

Dr. Caroline Norman works with adults who are worried about anxiety, stress, grief, relationship strain, addiction or the long shadow of a difficult childhood. She is straightforward and calm in sessions and helps people make practical changes that fit their life. Caroline holds a PhD in sociology and has a history of working in the NHS and in workplace counselling settings.

She trained in integrative counselling and psychotherapy and completed a postgraduate diploma in cognitive behavioural therapy. Caroline also has a certificate in counselling supervision and is a member of the British Association for Counselling and Psychotherapy - BACP. Over a dozen years she has developed a flexible practice that can be short term or longer term depending on what a person needs.

Caroline draws on psychodynamic, person-centred and CBT techniques and adapts these to each person. In practice this means talking about past patterns, noticing thoughts and testing new behaviours between sessions. She also uses motivational and mindfulness ideas to help with focus and grounding.

Her background includes work as an addictions counsellor and as a clinical lead supervising other therapists. She has extensive experience helping people with family problems, parenting pressures, chronic health conditions, first responder issues and workplace strain. Caroline aims to create a space where people can make steady progress towards clearer choices.

She has worked remotely with clients for over nine years using telephone, video and text chat. Before training as a therapist she worked in teaching, mentoring and research, and she brings that practical experience into her work.

How these approaches translate to online therapy

Dr Caroline Norman often blends attachment-based work and cognitive behavioural techniques in sessions. Attachment-based work looks at how early relationships influence present patterns and helps people change long-standing ways of relating. Cognitive behavioural work focuses on identifying unhelpful thoughts and trying small behaviour changes to test new ways of coping.

Finding the right approach is part of the process. Caroline will work with each person to agree what feels most useful, drawing on different methods as goals evolve. That collaborative planning keeps each session focused on practical steps and clearer thinking.

Caroline has extensive experience working remotely, including telephone, video and text chat. Please confirm current session options before booking so you know which formats are available. Online sessions can make it easier to fit therapy around work, parenting and health needs, allow shorter check-ins when helpful, and remove travel time so people can use their available moments more efficiently.