Caroline Laing, BACP

Caroline Laing welcomes people who feel stuck, anxious, overwhelmed or unsure about next steps in their life. She offers calm, direct support to help clients make sense of difficult emotions and begin moving forward. Caroline speaks plainly and works at a pace set by each person she meets.

She uses a person-centred way of working that focuses on what matters most to the individual. This means conversations are shaped around the client's concerns and goals, with space to reflect and try new ways of coping. Motivational interviewing helps when someone wants to find the drive to change, while solution-focused techniques highlight small practical steps that can lead to quick improvements.

Caroline trained to a Level 5 Diploma in Therapeutic Counselling and is a registered member of the British Association for Counselling and Psychotherapy, BACP. She also has a long background running group programmes and supervising other facilitators, which informs her practical, down-to-earth style.

She has worked with people facing life changes such as bereavement, relationship breakdown, work stress and burnout. Other areas she supports include grief, trauma and abuse, parenting strain, compassion fatigue, chronic illness, and communication or commitment issues.

Caroline brings additional awareness from training in safeguarding, relational trauma, self-harm, and working outdoors. Her approach aims to help people reconnect with their values and make choices that feel right for them.

How Caroline's approaches can work online

Client-Centred Therapy puts the client at the heart of the session. The counsellor listens closely, follows the client's concerns and helps them find their own solutions. This approach is helpful when someone needs space to reflect and be heard.

Motivational Interviewing focuses on strengthening a person's own reasons for change. It uses guided questions and reflective listening to build motivation and commitment to steps forward. This can suit people aiming to make shifts in behaviour or tackle difficult decisions.

Finding the right approach is part of the work. Caroline will discuss goals and preferences with each person and together they will decide which methods to try. That collaborative process helps tailor sessions to what the client needs and wants to achieve.

The practical benefits of online therapy include fitting sessions into a busy week and reducing travel time. It can make it easier to schedule short check-ins around work or family commitments. The original biography does not specify which session formats are offered, so confirm the available options with the service before booking to ensure they fit your routine and needs.