Carole Scarlett, BACP

Carole Scarlett offers calm, steady support for people feeling overwhelmed by stress, anxiety, loss or big life changes. She creates a simple space where people can talk through what’s worrying them and start to find practical ways forward. Carole introduces approaches that match each person’s needs, whether that means a few sessions or a longer period of work.

Carole has worked in counselling for 22 years and brings that experience to each session. She describes her style as empathic, encouraging and consistent. Conversations focus on building awareness, spotting unhelpful patterns and nurturing strengths so clients can act differently in day-to-day life.

She commonly helps with anxiety, depression, grief, trauma and issues around self-esteem and relationships. Carole also supports people dealing with attachment concerns, codependency, eating and food-related issues, domestic violence, and feelings of isolation or emptiness. Her practice includes attention to multicultural concerns and neurodiversity such as autism and Asperger Syndrome.

Therapeutic methods used include client-centred work, cognitive behavioural techniques, motivational interviewing, solution-focused tools and trauma-focused approaches. These are used in straightforward ways during sessions to set small goals and notice what changes between meetings.

Carole works from the United Kingdom and practices in English. Her professional membership is with the British Association for Counselling and Psychotherapy, shown as BACP. To begin, clients complete a short questionnaire and book according to the therapist’s schedule.

Approaches that suit online counselling

Carole uses client-centred work to keep sessions grounded in what matters to the person in front of her. This approach means she follows each client’s priorities, listens closely and helps people make sense of their feelings in simple terms.

She also draws on cognitive behavioural therapy, which looks at links between thoughts, feelings and actions. CBT offers practical steps and short exercises to reduce anxiety, lift mood and change unhelpful habits between sessions.

Finding the right approach is discussed together. Carole will talk with each person about their goals and preferences, and then suggest ways of working that feel manageable and relevant. The choice of method can change as therapy progresses and new priorities emerge.

If you are considering online work, check the current session options before booking so you know what formats are offered. Online sessions can make it easier to fit therapy into a busy week, allow for shorter check-ins when needed, or avoid travel time on workdays. Registered or accredited professionals can adapt techniques used in face-to-face work to an online setting, so practical tasks and reflective conversations still form the core of the work.