Carol Massey, BACP

Carol Massey is a counsellor with 15 years of experience working in the United Kingdom and a BACP registration. She focuses on stress, anxiety, relationship and intimacy-related concerns, and offers a calm, respectful approach. She aims to tailor conversations and plans to each person's situation and to support people taking the first step towards change.

Carol uses a client-centred way of working that keeps the person’s experience at the heart of sessions. She listens for what matters most and helps people find their own solutions rather than imposing a set of rules. This approach can be helpful for everyday worries, parenting strains, and relationship tensions.

She also draws on psychodynamic ideas to look at patterns that recur in a person’s life. That can help when repeated difficulties such as abandonment fears, attachment struggles, codependency or repeated relationship breakages are present. Psychodynamic work often involves gently tracing how past events shape present reactions.

Existential therapy is another strand in her practice. That focuses on questions about meaning, choice and responsibility. It can be useful for people facing big life changes, grief, career crossroads, or a sense of emptiness.

Carol has worked with people dealing with trauma and abuse, addiction and substance issues, sleep problems and compassion fatigue. She also supports those navigating sexuality and kink-related matters, autism and dissociation, control and communication problems, and separation processes. Her style is practical and respectful and she adapts pace to what each person needs.

How Carol’s approaches inform online therapy

Client-Centred Therapy puts the person’s concerns and choices first, and online work can be shaped around those priorities. Sessions focus on listening, reflecting and helping people make practical changes for stress, relationships and parenting challenges.

Psychodynamic Therapy looks at repeating patterns and how past experiences influence current feelings and reactions. Online discussions can explore these themes over time to uncover relationship patterns, attachment worries or recurring problems such as codependency and abandonment fears.

Existential Therapy helps with questions about meaning, choice and direction in life. It can be useful when someone faces grief, career crossroads, or a sense of emptiness, and online conversations can create space to weigh options and clarify values.

Finding the right approach is part of the work. The therapist will collaborate with each person to decide which methods suit their needs, goals and pace. That choice can change as therapy progresses and will be checked in together.

Many people find online sessions help life fit around therapy. They can make it easier to schedule around work, reduce travel time and allow people to attend from different locations. Confirm the session formats offered before booking so you know what to expect and how to arrange appointments to suit your day.